.: Testimonials & Feedback

(1) Explanation of work carried out to your vehicle (1-10): 10
(2) Explanation of any additional work/charges (if applicable, 1-10): 10
(3) Clarity and detail of the invoice (if applicable, 1-10): 10
(4) Booking process (1-10): 10
(5) Quality of the service and/or repair (1-10): 10
(6) Level of information provided about the work and your bill (1-10): 10
(7) Level of customer service (1-10): 10
-------------------------------------------------------------------------------------------------------

Your name * John Adams - 2010 Jaguar XF 3.0TDi
Overall, how would you rate our service? Excellent
How impressed were you by our explanation of the works performed & any subsequent works required? Excellent
How would you rate the standard of presentation of your car on collection? Excellent
How would you rate our customer service? Excellent
Would you recommend Iridium to a friend or colleague? Absolutely!
Any comments you would like to add? A very good quality service and at a reasonable price

------------------------------------------------------------------------------------------------------

Your name * Mark Hamilton - E36 M3 Evo
Overall, how would you rate our service? Excellent
How impressed were you by our explanation of the works performed & any subsequent works required? Excellent
How would you rate the standard of presentation of your car on collection? Excellent
How would you rate our customer service? Excellent
Would you recommend Iridium to a friend or colleague? Absolutely!
Any comments you would like to add? How impressed were you? Did we do all you required? Were you impressed that your car was cleaned - anything at all just pop it in here, it all helps us provide you with a better service!

------------------------------------------------------------------------------------------------------

Your name * Guy Staunton
Overall, how would you rate our service? Excellent
How impressed were you by our explanation of the works performed & any subsequent works required? Excellent
How would you rate the standard of presentation of your car on collection? Excellent
How would you rate our customer service? Excellent
Would you recommend Iridium to a friend or colleague? Absolutely!
Any comments you would like to add?


------------------------------------------------------------------------------------------------------

Your name * Neil Fisher - E46 325Ci
Overall, how would you rate our service? Excellent
How impressed were you by our explanation of the works performed & any subsequent works required? Excellent
How would you rate the standard of presentation of your car on collection? Excellent
How would you rate our customer service? Excellent
Would you recommend Iridium to a friend or colleague? Absolutely!
Any comments you would like to add? Glad to have discovered Iridium. Great customer service by Sean. Takes time to explain & even helped with my warranty claim.
I've already recommended him to several people.


------------------------------------------------------------------------------------------------------

Your name * Bradley Mayers - 2008 E60 520d
Overall, how would you rate our service? Excellent
How impressed were you by our explanation of the works performed & any subsequent works required? Excellent
How would you rate the standard of presentation of your car on collection? Excellent
How would you rate our customer service? Excellent
Would you recommend Iridium to a friend or colleague? Absolutely!
Any comments you would like to add? Was great to have someone work on my car who was a enthusiast as much as i am. I felt my car was in good hands and the quality of work was great. Overall very happy & many thanks.


------------------------------------------------------------------------------------------------------

Your name * Ben Ducker - 2005 E60 535D
Overall, how would you rate our service? Excellent
How impressed were you by our explanation of the works performed & any subsequent works required? Excellent
How would you rate the standard of presentation of your car on collection? Excellent
How would you rate our customer service? Excellent
Would you recommend Iridium to a friend or colleague? Absolutely!
Any comments you would like to add? Sean looked at a 535d I'm considering buying. Very impressed by his level of knowlege about the cars. I was also pleased by the responses to additional queries I put in, and especially the fact that additional work was carried out after the report had been issued. I'm very happy with the overall service. Sean at Iridium certainly gets a high recommendation from me. Cheers. :-)


------------------------------------------------------------------------------------------------------